Resources for production payroll

You can get a copy of your W-2 by visiting our portal at my.castandcrew.com. If you have any trouble accessing the site please reach out to our support team at 888 570 4650 or you can send us an email at [email protected].

Learn how to update all profile information at our MyCast&Crew Help Center.

You can update your W-4 information by visiting our portal at my.castandcrew.com. Need help? Buzz on over to the MyCast&Crew Help Center.

Employees should select a customized waiver form that corresponds to the payroll company under which their payroll is processed. Employees should fill in the Employee Information Section and the Employee Affirmation section, sign and date the form and submit it to [email protected] for processing. We will fill out the Employment Information section, sign and date the form and input the form into our payroll system to take effect, if valid.

Yes! We integrate with all major banks for easy Direct Deposit setup. Enable Direct Deposit in our portal at my.castandcrew.com. You can find a quick instructional video here.

Pay stubs are available at my.castandcrew.com.

Please email [email protected] with the check information. If you don’t have the information, please give us a call at 888 570 4650.

For all MPIP and contribution questions, please send an email to [email protected] with the following information

1. The first and last name we have on file
2. The last four digits of the SSN
3. The preferred email address
4. The title of the project
5. The week ending dates of the project
6. A detailed message outlining the inquiry

To check the status of your checks, you can send an email to [email protected] with dates worked and project name. If you don’t have that information, please give us a call at 888 570 4650. 

For garnishment questions, please send an email to [email protected].

CAPS has selected The Work Number^® service from Equifax to provide automated income and employment verifications. This service is used when you apply for a loan, need a reference check, lease an apartment or any other instance where proof of employment or income is needed.

To get started, provide the following information to the person requesting proof of employment or proof of employment plus income:

1. Access to The Work Number via the web or telephone.
2. Employer name or code:

• CAPS Payroll: 17679
• CAPS Payroll Associates: 17697

The MyCast&Crew Employee portal is a one-stop-shop for all crew members to manage their personal information and access their payroll & tax related documents. Crew members that have been paid either by CAPS Payroll and/or by Cast & Crew can access their pay stubs, W-2s, federal and state W-4 forms and manage their profile information (e.g, mailing address, phone number, etc.) from their MyCast&Crew portal.

Having a Single Sign On (SSO) is not only convenient; it also allows Cast & Crew to provide ongoing security and functionality enhancements to all customers in one constantly improving interface.

Register with MyCast&Crew.

MFA provides payroll data protection that relies upon additional methods, beyond just your password, to allow access to your account. It can use two or more factors to authenticate a user. In this case, MFA includes two steps to verify it’s really you trying to access your data, like your password and a code sent to your mobile phone.

FYI, the MFA we utilize is the same one used across the Cast & Crew family of companies. So if you also use software from CAPS or Media Services, for example, you’ll use the same login when you get to my.castandcrew.com.