Payroll support, resources & FAQs
Forms for Production Payroll
These forms will help you when processing payroll at CAPS.
HIGH RISK & FOREIGN TRAVEL
Guides and Orgs
Free production payroll resources to get you through the tricky stuff.
Together with our parent company, Cast & Crew, we strive to keep you up-to-date on important federal and state changes as well as labor, wage and employment updates. Stay in the know by reading our blog:
ETC – Employee onboarding quick start guide
ETC – How to approve time cards with allocations quick start guide
ETC – How to manually submit a loan out request quick start guide
ETC – How to create a batch quick start guide
ETC – How to calculate a batch quick start guide
ETC – How to add multiple employees at once quick start guide
If you are a current payroll client and want to schedule a moderated training session, please click on the product name below to send us your email request:
We will contact you shortly to schedule your session. To learn more about our CAPS accounting software in the meantime, click here.
Are you paid by CAPS and have a question? Check out our production employee FAQs below.
Learn how to update all profile information at our MyCast&Crew Help Center.
Employees should select a customized waiver form that corresponds to the payroll company under which their payroll is processed. Employees should fill in the Employee Information Section and the Employee Affirmation section, sign and date the form and submit it to [email protected] for processing. We will fill out the Employment Information section, sign and date the form and input the form into our payroll system to take effect, if valid.
Please email [email protected] with the check information. If you don’t have the information, please give us a call at 888 570 4650.
For all MPIP and contribution questions, please send an email to [email protected] with the following information
- The first and last name we have on file
- The last four digits of the SSN
- The preferred email address
- The title of the project
- The week ending dates of the project
- A detailed message outlining the inquiry
To check the status of your checks, you can send an email to [email protected] with dates worked and project name. If you don’t have that information, please give us a call at 888 570 4650.
CAPS has selected The Work Number® service from Equifax to provide automated income and employment verifications. This service is used when you apply for a loan, need a reference check, lease an apartment or any other instance where proof of employment or income is needed.
To get started, provide the following information to the person requesting proof of employment or proof of employment plus income:
- CAPS Payroll: 17679
- CAPS Payroll Associates: 17697
The MyCast&Crew Employee portal is a one-stop-shop for all crew members to manage their personal information and access their payroll & tax related documents. Crew members that have been paid either by CAPS Payroll and/or by Cast & Crew can access their pay stubs, W-2s, federal and state W-4 forms and manage their profile information (e.g, mailing address, phone number, etc.) from their MyCast&Crew portal.
Having a Single Sign On (SSO) is not only convenient; it also allows Cast & Crew to provide ongoing security and functionality enhancements to all customers in one constantly improving interface.
Register with MyCast&Crew.
MFA provides payroll data protection that relies upon additional methods, beyond just your password, to allow access to your account. It can use two or more factors to authenticate a user. In this case, MFA includes two steps to verify it’s really you trying to access your data, like your password and a code sent to your mobile phone.
FYI, the MFA we utilize is the same one used across the Cast & Crew family of companies. So if you also use software from CAPS or Media Services, for example, you’ll use the same login when you get to my.castandcrew.com.
The materials available on this website are for informational purposes only and are not intended to and shall not constitute legal advice. The information is not warranting the accuracy, completeness or currentness. You should contact your counsel to obtain advice with respect to any particular issue or problem. This website has links to third-party websites. The links are provided as citations and aids to help you find other resources that may be applicable to you and do not represent endorsement by Cast & Crew and its associated affiliates. Cast & Crew and its associated affiliates cannot guarantee the information contained in any third-party website is current and/or accurate.